Help & Frequently Asked Questions
Everything you need to know before you reach out. Still stuck? Call, text, or send a quick request — a real person answers.
How do I get a quote?
Two easy ways, pick whichever suits you:
- Quick request — the short form on our home page. Just your name and how to reach you; we reply the same day.
- Detailed estimate — our guided 4-step form. Tell us the type of work, your timing, and add photos for the most accurate price.
Can I just call or chat instead?
Absolutely. Call or text us any time at (000) 000-0000. You can also use the live chat bubble on our home page to talk to a real person right away — no waiting for a callback.
What happens after I submit a request?
If you gave us an email, we send you a quick confirmation link — click it so we know we can reach you. Then a real person gets back to you, usually within about one business hour during business hours (Mon–Sat, 8am–6pm). Phone-only requests skip the email step.
What kind of work do you do?
From a single fix to a full remodel:
- Handyman & Repairs — drywall, doors, mounting, assembly, and the whole to-do list.
- Electrical & Wiring — outlets, switches, fans, lighting, panel upgrades.
- Remodeling — bathrooms, partition walls, room additions, finish work.
- EV Charger Install — Level-2 home chargers on a dedicated circuit.
- Smart Home & Locks — smart locks, video doorbells, automation.
What areas do you serve?
Santa Monica and the Westside — including Venice, Brentwood, Pacific Palisades, West LA, Mar Vista, Marina del Rey, Culver City, and Beverly Hills. Not sure if you're in range? Just ask.
Are you licensed and insured?
Yes — licensed, insured, and background-checked, with a 4.6★ rating from 47 verified reviews and Top Pro recognition (2021 & 2023). You get a written estimate before work starts and a clear itemized invoice when it's done.
How do payments work?
We keep it flexible: Cash, Check, Card, Venmo, or Zelle. Every job is invoiced with itemized labor and materials so you always see exactly what you're paying for.
I'm already a customer — where are my projects and invoices?
In your private Client Dashboard. Enter the email you gave us and we'll send you a secure link — no password needed. There you'll find your projects, estimates, invoices, and requests, always up to date.